Refund and Cancellation Policy

This policy applies to appointment booking requests, consultation fee payments, advance payments, scheduling changes and related website-assisted enquiry or booking communication connected to Gynaecare Clinic.

Patients may request cancellation of an appointment by contacting the clinic as early as possible through phone or the contact page. Early notice helps the clinic manage schedules and offer the time slot to another patient.

Cancellation requests are considered effective only after acknowledgment by the clinic.

Rescheduling requests may be accommodated based on doctor availability, clinic timings and the type of consultation or procedure involved. The clinic may offer the next available suitable slot where rescheduling is possible.

If no advance payment has been collected, there may be no refund component involved. Where an advance or consultation payment has been received, refund decisions depend on the service type, timing of cancellation, administrative processing already completed and whether the consultation or procedure has already been delivered.

Generally, completed consultations, delivered services and already-utilized appointment slots may not be eligible for refund.

Refunds may be declined in situations such as missed appointments without notice, completed consultations, partially used services, already-incurred administrative processing, or cases where fees relate to time reserved specifically for the patient.

If the clinic needs to change, postpone or cancel an appointment due to doctor unavailability, emergency scheduling changes or operational reasons, the clinic may offer rescheduling, adjustment or refund review where applicable.

Approved refunds, where applicable, may take a reasonable processing period depending on the original payment mode, banking timelines and administrative review. Processing time can vary by payment gateway, bank and transaction method.

Some services may involve advance scheduling, case review, reports, investigations, pre-procedure planning or package-based care. In such cases, refund and cancellation decisions may depend on the amount of work already performed and clinic-specific preparation completed before the appointment date.

Patients should provide correct booking details, arrive on time when possible and notify the clinic promptly if they are unable to attend. Delayed communication may reduce rescheduling flexibility and may affect refund eligibility.

For appointment cancellation, rescheduling requests or refund-related questions, please contact the clinic through the contact page or call +91 9519067223. This policy may be updated from time to time to reflect clinic processes or payment-handling changes.